Resources
Security

Security Overview

Security is of paramount importance to us. If you have any questions or concerns, please contact us.

Contact us

SOC 2

Artillery is SOC 2 Type I certified. You can request a copy of our SOC2 Type I as well as a copy of our most recent external pen test report via our Zip portal:

Supply Chain Security

Artillery.io uses a software development process centered around continuous integration, deployment and verification, with security effort applied throughout the development and release cycle.

We use a number of security best-practices to ensure security in our development and deployment processes:

  • MFA and single sign-on is used and enforced across all services we use and depend on

  • We use CI (and CD where appropriate), with protected main/deployment branches

  • Static security analysis and scanning of application and infrastructure code, libraries and other dependencies with automated alerting

  • Centralized logging for auditing and alerting

  • Infrastructure as code with all infrasttructure & configuration changes going through CICD

  • AWS best practices: Assume Role for access to AWS resources, with CloudTrail logs for auditing. AWS Audit Manager and Security Hub for continuous verification of our configuration against industry standards:

    • AWS Foundational Security Best Practices v1.0.0
    • CIS AWS Foundations Benchmark v1.2.0

    We are actively working on expanding the list of security benchmarks for our systems.

  • We use an MDM solution for endpoint security on all employee and contractor devices

  • All customer and user data is stored and processed by third-party suppliers (see Vendor Security), subject to industry-standard security & compliance processes

Questions? Please contact us with your inquiry.

Solution Security

Artillery CLI

Product Security

Security of Artillery when running in a customer's cloud environment is of utmost importance to us. Explicit design and architectural decisions have been taken to minimize risks and introduce no additional attack surface, such as:

  • No inbound connections from the outside are possible to any Artillery components deployed in a customer's cloud environment
  • No changes to firewall, security group, or WAF configurations are required to deploy and use Artillery
  • Artillery uses industry-standard mechanisms (e.g. AWS CloudFormation on AWS), with deployment mechanism and configuration being auditable
  • Artillery components running in a customer's cloud environment use IAM roles with access rules based on least privilege principles, and strictly scoped to only access the resources/sub-resources required for Artillery's functionality

Data Security

Artillery is a self-hosted product which means that by design Artillery employees or contractors have no access to the following (but not limited to) user data:

  • IP addresses or hostnames of systems being tested, whether internal or external
  • Geographical location of those systems
  • Any static or dynamic data used by the tests, such as usernames, API keys, passwords, names, etc
  • Test scripts and definitions themselves, including any YAML/JSON files and custom JS code
  • Any other test metadata and configuration
  • Any other personally identifiable information (PII)

Artillery Cloud

Artillery Cloud is a managed service that provides reporting, collaboration and analytics functionality to users of the Artillery CLI.

We use a number of industry best practices to ensure the security of the Artillery Cloud service, such as:

  • Regular pentests conducted by an third-party security firm
  • Use of MFA and single sign-on for access to all production and development environments
  • AWS account, VPC and security group segmentation for all components of the Artillery Cloud service
  • Audit logging and monitoring of all access to all Artillery Cloud components, with enforcement of least-privilege access controls
  • Encryption at rest for all data stored by Artillery Cloud
  • Regular security training for all Artillery employees and contractors

All customer data resides in the eu-west-1 region of AWS, and is not transferred to any other region or third-party services.

Physical Security

Artillery.io production and development infrastructure is hosted in Cloud Service Provider (CSP) environments. Physical and environmental security related controls for Artillery.io servers, which includes buildings, lock, and key security, are managed by those CSPs. See Vendor Security for more details.

Corporate Security

Transport level security for network access is enforced for all services Artillery.io depends on (internal and external). Users are authenticated by way of a central identity provider with use of single sign-on and multi-factor authentication (including the use of physical MFA tokens where possible).

Vendor Security

(Last updated on July 2024)

Artillery.io leverages a number of third-party applications & services to support the delivery of our products to customers.

Our key subprocessors are listed below:

VendorResidencyType of Service
ActiveCampaign, LLCUnited StatesMarketing automation
Amazon Web Services, IncUnited StatesCloud infrastructure
Axiom, IncUnited StatesLogging and monitoring
Google LLC (G Suite)United StatesEmail and office applications
GitHub, IncUnited StatesInternal collaboration
Datadog, IncUnited StatesMonitoring, logging and analytics
Intercom, IncUnited StatesCustomer support
Linear Orbit, IncUnited StatesProject management
Pineapple Technology LtdUnited KingdomIncident response
PostHog, IncUnited StatesProduct analytics
Sentry, IncUnited StatesError tracking
Slack Technologies, IncUnited StatesMessaging services
Stripe, IncUnited StatesPayment processing
Snyk, LtdUnited KingdomSecurity scanning
Vercel, IncUnited StatesCloud infrastructure